Shipping & Returns

Shipping

We aim to dispatch orders promptly and package all bottles securely to ensure safe delivery. Delivery times may vary depending on location and courier service. Any estimated delivery times provided are indicative only.

Customers are responsible for ensuring delivery details are accurate at the time of order. We cannot be held responsible for delays caused by incorrect information or courier-related issues beyond our control.

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International Orders

International shipments may be subject to customs duties, taxes, or import restrictions. These charges are the responsibility of the customer.

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Returns

Due to the nature of our products, returns are accepted only where items are faulty, damaged in transit, or incorrectly supplied.

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If there is an issue with your order, please contact us within 48 hours of delivery, providing your order number and photographic evidence where applicable.

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Damaged or Incorrect Items

If your order arrives damaged or incorrect, we will arrange a replacement or refund where appropriate, subject to verification.